Refund policy
Refund Policy
Last updated: June 22, 2026
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At Timeless Finds, customer satisfaction is important to us. If there is a problem with your order, we are here to help.
1. Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return, your item must be:
• In the same condition you received it.
• Unworn or unused.
• With tags attached.
• In original packaging.
• Accompanied by proof of purchase.
To start a return, email us at newlenovo954@outlook.com with:
• Your order number.
• The item you want to return.
• The reason for the return.
Items sent back without first requesting a return will not be accepted.
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Return Shipping Costs
Unless an item is defective, damaged, or incorrect, customers are responsible for return shipping costs. Original shipping charges are non-refundable unless required by law.
2. Return Instructions
Approved returns must be authorized by Timeless Finds before they are shipped.
Because some products are fulfilled by different suppliers and fulfillment partners, the correct return address may vary depending on the item purchased.
Once your return request has been approved, Timeless Finds will provide the appropriate return instructions and return address.
3. Damaged, Defective, or Wrong Items
Please inspect your order as soon as it arrives. If your item is damaged, defective, or incorrect, contact us right away at newlenovo954@outlook.com so we can review the issue and help resolve it.
4. Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
• Custom or personalized items.
• Perishable goods.
• Personal care items.
• Hazardous materials.
• Flammable liquids or gases.
• Gift cards.
• Final-sale items.
If you are unsure whether your item qualifies, email us and we will help.
5. Exchanges
To exchange an item, please complete a return first. Once your return is approved, you may place a new order for the item you want.
6. Refunds
Once we receive and inspect your return, we will notify you whether the refund is approved or denied.
If approved:
• Refunds are issued to your original payment method.
• Financial institutions may require additional time for the refund to appear in your account.
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If more than 15 business days have passed since your refund was approved, contact us at newlenovo954@outlook.com.
7. Third-Party Fulfillment Notice
We strive to respond to all return and refund inquiries within 24–48 business hours. Some orders may be shipped by our fulfillment partners. Timeless Finds remains your point of contact for questions about returns, refunds, and order support. All return requests must still follow the process outlined above.
a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}
a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}
a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}
Questions?
If you have questions about returns or refunds, please contact us:
Timeless Finds
2725 NW 24th Ave
Oakland Park, FL 33311 newLenovo954@outlook.com